Hooli users are not writing to each other anymore as they are relying on AI to write for them, our challenge was to have users truly communicate with each other and use our AI in a way we encourage them to express their thoughts and be human.
People are increasingly relying on technology to communicate, but this reliance can often lead to problems. People are not always saying what they really mean, and this can lead to misunderstandings. Additionally, people are often afraid to speak up and express their true feelings, preferring to rely on technology instead. This can be a problem because it means that people are not communicating effectively and may not be able to resolve conflicts. It is important for people to use technology responsibly, and to remember that it is only a tool for communication, not a replacement for human interaction.
We looked at our data and find out the key terms that users were deleting from the final messages. From there we interview a set of 20 users to understand why.